Privacy Policy

Last updated: September 10, 2026Wave Power Tech, Dindigul, Tamil Nadu

At Wave Power Tech, we respect your privacy and are committed to protecting the information you share with us. This Privacy Policy explains what information we may collect when you use our website, how we use it, and how we protect it.

Our website is primarily designed to help customers learn about our products and services, contact us, request a quotation, and book technician services.

2. Information We Collect

When you contact us through our website, request a quotation, or book a technician, we may collect information such as:

  • Name
  • Mobile/phone number
  • Address or locality
  • Service location
  • Product or service requirements
  • Information you provide in enquiry forms
  • Preferred date or service details, where applicable

We only ask for information that is reasonably necessary to respond to your enquiry or provide the requested service.

Information Collected Automatically

When you visit our website, some basic technical information may be collected automatically, such as:

  • IP address
  • Browser and device type
  • Pages visited
  • Date and time of your visit
  • Basic website usage information

This information may be used to maintain website security, understand website usage, and improve the website experience.

3. How We Use Your Information

We may use the information you provide to:

Respond to your enquiries
Provide product information
Prepare and respond to quotation requests
Arrange technician visits
Understand your service requirements
Contact you regarding an enquiry or requested service
Provide installation, repair, maintenance, or other services
Improve our website and customer experience
Maintain website security and prevent misuse

We do not use your information for purposes unrelated to the service or enquiry you have made unless permitted by applicable law or you have provided appropriate consent.

4. No Online Shopping or Payment Processing

Wave Power Tech does not currently operate an online shopping or online payment system through this website.

The website does not provide an online checkout where customers purchase products or services directly.

Customers may use the website to view products and services, request quotations, contact us, or book a technician. Any purchase, installation, repair, or service arrangement is handled directly with Wave Power Tech.

Payments for products or services may be made directly to Wave Power Tech through payment methods agreed between the customer and the business, which may include cash or UPI.

Payment Information

We do not collect or store debit card, credit card, or online banking details through this website.

If a customer voluntarily provides a payment confirmation, transaction reference, or UPI payment information directly to Wave Power Tech for the purpose of confirming a payment, that information may be used only for legitimate business, accounting, verification, or legal purposes.

When you make a UPI payment, the payment itself is processed through the relevant bank or UPI/payment service provider. Their own terms and privacy policies may apply.

5. WhatsApp, Phone and Other Contact Methods

Our website may provide options to contact Wave Power Tech through:

Phone callsWhatsAppWebsite enquiry formsQuotation requestsTechnician booking forms

If you contact us through WhatsApp, your conversation and information will also be subject to WhatsApp's own privacy practices and terms.

We use the information you provide through these channels to respond to your request and provide the relevant product or service.

6. Google Maps and Location Services

Our website may use Google Maps to display our business location and provide directions.

When you interact with Google Maps or related Google services, Google may collect information according to its own privacy policy and terms.

We do not use Google Maps to obtain your personal location unless you voluntarily use a location-related feature provided by Google.

7. Google Business Profile Reviews

Our website may display reviews from our Google Business Profile using Google's services/API.

These reviews are provided through Google and may include information that the reviewer has publicly shared with Google.

Wave Power Tech does not create or alter customer reviews displayed from Google Business Profile.

Information displayed through Google services may be subject to Google's own privacy policy and terms.

8. Cookies and Website Technologies

Our website may use cookies or similar technologies to help the website function properly and understand basic website usage.

Cookies may be used for purposes such as:

Essential website functionality
Remembering certain preferences
Website performance and analytics
Improving the user experience

You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

If third-party services used on our website place their own cookies or similar technologies, those services may have their own privacy policies.

9. Sharing of Information

We do not sell your personal information.

We may share information when reasonably necessary to provide the service you requested or to operate the website.

For example, information may be shared with:

  • Service providers who help us operate or maintain the website
  • Technology or hosting providers
  • Communication services used to respond to enquiries
  • Third-party services such as Google Maps or Google Business Profile where applicable
  • Technicians or personnel who need the information to provide a requested service
  • Government authorities or law-enforcement agencies when required by applicable law

We only intend to share information for legitimate business, service, technical, or legal purposes.

10. We Do Not Sell Your Personal Information

Wave Power Tech does not sell, rent, or trade your personal information to third parties for their own marketing purposes.

Information submitted through our website is primarily used to respond to your enquiry, provide quotations, arrange services, communicate with you, and operate our business.

11. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.

For example, enquiry and service information may be retained for:

Following up on your enquiry
Providing ongoing customer service
Maintaining service or business records
Accounting and business requirements
Resolving disputes
Meeting legal or regulatory requirements

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and business record requirements.

12. Data Security

We take reasonable steps to protect the information provided to us from unauthorized access, misuse, loss, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

For this reason, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.

13. Your Privacy Choices

You may contact us if you want to:

  • Know what personal information we may hold about you
  • Correct inaccurate information
  • Request deletion of information where applicable
  • Ask how your information is being used
  • Raise a privacy-related concern

Some information may need to be retained where required for legal, accounting, business, or legitimate service-related purposes.

14. Third-Party Websites and Services

Our website may contain links or integrations to third-party services such as Google, WhatsApp, maps, social media, or other external websites.

These third-party services operate independently and have their own privacy policies and terms.

Wave Power Tech is not responsible for the privacy practices of third-party websites or services that we do not control.

We recommend reviewing the privacy policy of any third-party service you choose to use.

15. Children's Privacy

Our website is intended for general customers and businesses and is not specifically directed toward children.

We do not knowingly collect personal information from children for the purpose of providing our products or services.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review the matter.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, or applicable legal requirements.

When we make changes, we will update the “Last updated” date at the top of this page.

We encourage you to review this page periodically for the latest information.

17. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the information we hold about you, please contact us:

Wave Power Tech

7B, Mookanasari Lane, Palani Rd, Dindigul, Tamil Nadu 624001, India

Phone: +91 96264 90088